REVIEW · ZURICH
Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell
Book on Viator →Operated by Keytours (Switzerland) · Bookable on Viator
A day trip with chocolate and cheese. What’s not to like. You start in Zurich on a red open-top bus and get a guided, audio-led look at major sights, then trade city views for tastings at the Chocolarium and the Appenzeller cheese show dairy.
I like how this tour mixes “see it” with “taste it.” Two highlights for me are the Chocolarium visit (hands-on, interactive chocolate experiences plus tastings) and the Appenzeller Schaukaserei stop, where you learn how the cheese story is built through aging and flavor stages.
One thing to plan for: production may not be running during your visit. On some days and times, the experience can lean more museum-like than watch-the-process, so set expectations accordingly.
In This Review
- Key Points to Know Before You Go
- Zurich in One Hour: Red Open-Top Views and Audio Stops
- The Chocolate Jump: Drive to Flawil and the Chocolarium Experience
- Appenzell’s Cheese Stop: What the Schaukaserei Will Show You
- Appenzell Free Time: Short Strolls and Photo Chances
- Getting Back to Zurich: A Long Day, But Built Around the Best Parts
- Price and Value: Is $125.66 Worth It?
- Guide Style and Group Feel: Why Thanasis Matters
- Who This Day Trip Suits Best
- Should You Book This Zurich Open-Top Bus Plus Chocolate and Cheese Tour?
- FAQ
- How long is the Zurich open-top bus, chocolate, and cheese tour?
- What is included in the price?
- Is lunch included?
- Do I get a mobile ticket?
- Where does the tour start and end?
- How big is the group?
- Can I watch cheese being made during the Schaukaserei visit?
Key Points to Know Before You Go

- Red open-top bus in Zurich: 1 hour of audio-guided city sights, with big-photo opportunities like Lake Zurich and key buildings.
- Munz and Minor Chocolarium (Flawil): a 1-hour ticketed visit with interactive displays and chocolate tastings.
- Appenzeller Schaukaserei: 1.5 hours that focus on the cheese tradition through exhibitions and samplings at different maturity stages.
- Short free time: a limited window in Appenzell (30 to 45 minutes in the tour description), so have a plan for photos and a quick snack.
- Timing gaps can happen: expect travel time plus breaks between the Zurich bus and the countryside stops.
- Group size max 27: small enough to keep things organized, still a group day rather than private travel.
Zurich in One Hour: Red Open-Top Views and Audio Stops

The tour begins with a one-hour ride on a red open-top bus through Zurich’s main sights. Even if you’ve already walked parts of the center, this is a fast way to get your bearings because the bus route ties landmarks together instead of treating them like separate stops.
You’ll get audio-guided narration as you pass major photo points. The outline includes Zurich station, which is Switzerland’s biggest railway hub and a city-within-a-city thanks to its ShopVille shopping center. You also go by the Urania Observatory area; it opened in 1907 and is noted as the first concrete construction in Zurich. There’s mention of a view experience connected to the Jules Verne restaurant at the Lipp brewery, so keep an eye out for strong skyline shots if the light is decent.
Then it’s classic Zurich scenery time: you pass Lake Zurich and you’re pointed toward major institutions along the way. The narration also highlights Swiss finance history tied to the Schweizerische Kreditanstalt (created in 1856 by Alfred Escher) and how that connects to Credit Suisse. If you’re the type who likes understanding why a city has certain buildings in certain places, you’ll probably appreciate these context nuggets.
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The Chocolate Jump: Drive to Flawil and the Chocolarium Experience
After the Zurich portion, you meet your driver-guide and head into the countryside. The drive to the Chocolarium in Flawil is about 1 hour 20 minutes, and this timing matters because it shifts the day from city energy to “let’s eat something” mode.
At the Chocolarium, you’re looking at a ticketed, about 1-hour experience at the Munz and Minor operation. The tour-style visit centers on how Swiss chocolate is made and why it tastes the way it does, with interactive exhibits and guided tour components. The big practical win is that you don’t just stand around. The experience includes tastings, so your money translates into a sensory payoff, not only a gift-shop purchase.
One expectation check: the tour description doesn’t promise a full factory floor walk where you’ll see everything happening minute by minute. Still, it’s structured to show the process story—from the start of ingredients through making and then into finished chocolate—so you come away with more than just sweetness.
If you care about tasting variety, go slow. Take your time in the tasting moments so you can actually notice differences in flavor and texture, not just power through for the next sample.
Appenzell’s Cheese Stop: What the Schaukaserei Will Show You

Next comes the Appenzeller Schaukäserei, about a 30-minute drive from Flawil. This is the emotional core of the day for cheese lovers, with a scheduled 1 hour 30 minutes on site.
Here’s the deal: you’ll learn about centuries-old cheese tradition through exhibitions that cover the journey from milk vats to the aging cellars. You also get samplings of Appenzeller cheese at different stages of maturity, which is a smart way to understand why the flavor changes as it ages. This is exactly the kind of tasting format that turns a “try one wedge” moment into real learning.
Now for the downside to keep you from getting disappointed: real-time production viewing isn’t guaranteed. Some days you may find the experience is more museum-like than “watch the wheels turning.” The tour may focus on the curated exhibitions and tastings rather than the live making. Plan your mindset around learning and sampling more than filming workers in action.
On timing-sensitive days, you can also run into production windows that are already done by the time the bus arrives. If seeing the active process is your main goal, consider pairing this day trip with a more flexible, daytime-focused cheese experience on a different day.
Appenzell Free Time: Short Strolls and Photo Chances

After the cheese stop, you get a short free time period in Appenzell. The tour description puts this at 30 to 45 minutes, which is enough for a quick walk, photos, and one stop for a drink or snack.
Appenzell is described as a village with cobblestone streets and colorful buildings decorated with frescoes. The tour also points you toward Landsgemeindeplatz, the open-air assembly square tied to the annual Landsgemeinde tradition. If you have 40 minutes instead of two hours, prioritize: one photo loop around the center, then a calm sit-down moment before you need to be back for the next bus leg.
One more planning note: the tour description says adjustments were made due to seasonal shop closures and earlier sunsets. Translation for you: don’t count on every street storefront being open when you arrive. Build your day around sights and tastings that don’t depend on shops being open.
Also, there’s one small ambiguity to be aware of. The tour overview mentions a stop in St. Gallen after the cheese dairy, with time for photos by the UNESCO-listed cathedral. The listed stops emphasize Appenzell for free time. In practice, the day’s exact flow may vary by scheduling, so keep your eyes on what your driver-guide tells you when you’re on board.
Getting Back to Zurich: A Long Day, But Built Around the Best Parts

Your return to Zurich happens in two legs: first, the drive back that’s listed around 1 hour, then a final bus ride back taking about 1 hour 30 minutes. Total duration is stated as 8 to 9 hours, and that’s about right for a day trip that includes city bus time, two ticketed attractions in different towns, plus driving.
This is where your expectations matter. You won’t see every Swiss scenic viewpoint from the bus window for hours. Instead, you’re getting a concentrated hit:
- Zurich city highlights up front
- Chocolate in Flawil
- Cheese tastings and learning in Appenzell
- A brief free-time window
In other words, it’s a structured day where the value is tied to the included admissions and the tastings, not to long wandering time.
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Price and Value: Is $125.66 Worth It?

At $125.66 per person, this isn’t a bargain-basement excursion. The good news is that a lot of what you’re paying for is already baked in:
- Zurich city tour by open-top bus (1 hour)
- Chocolarium entrance (1 hour)
- Appenzeller Schaukäserei entrance (1 hour 30 minutes)
- Driver-guide
- Air-conditioned vehicle
- Free time in Appenzell
The biggest missing piece is lunch (not included). That matters because on a full day, you’ll likely want to grab food during the gap or the short free-time window. If you budget a lunch or snack cost up front, the price feels more coherent.
Where the value can dip is if timing affects what’s happening during the cheese visit. If you arrive when production has paused, the experience may skew more “learn and taste” than “watch-making.” Even then, the tastings and exhibitions are still part of the program, but your personal satisfaction will depend on what you wanted most.
Guide Style and Group Feel: Why Thanasis Matters

Your experience will likely rise or fall based on the driver-guide’s energy and how much they explain en route. One guide name shows up clearly in the feedback: Thanasis. When guides hit the right tone, you get a day that feels organized and engaging, with better context during the bus rides and smoother pacing between stops.
With a maximum group size of 27, you should still feel like you’re part of a small, controlled day rather than a giant cattle-car tour. That helps, especially on a day with multiple ticketed stops and short free time.
Who This Day Trip Suits Best
This is a great match if you want:
- A first-time Zurich introduction without planning multiple transit transfers
- A chocolate-and-cheese focused day that includes tastings
- A group tour format where the route and admission timing are handled for you
It may feel less ideal if you:
- Care most about watching live production and require it as part of the experience
- Hate structured itineraries with drive time and possible gaps between segments
- Prefer long free exploration over ticketed stops
Should You Book This Zurich Open-Top Bus Plus Chocolate and Cheese Tour?
I’d book it if your ideal day is simple: Zurich sights first, then real Swiss food culture through Chocolarium chocolate experiences and Appenzeller Schaukäserei tastings, with a short Appenzell walk at the end.
I’d think twice if you’re arriving on a day when production schedules might limit live viewing, or if you want more flexibility for longer meals and longer town time. In that case, you can still enjoy the included admissions, but go in with a “learn and sample” mindset rather than a “watch the factory work” fantasy.
If you want this as your one main food-and-sights day trip out of Zurich, it’s well aligned with that goal.
FAQ
How long is the Zurich open-top bus, chocolate, and cheese tour?
The total duration is listed as 8 to 9 hours.
What is included in the price?
The tour includes the open-top bus city tour, admission to the Chocolarium, admission to the Appenzeller Schaukäserei, a driver-guide, free time in Appenzell, and air-conditioned vehicle.
Is lunch included?
No. Lunch is not included.
Do I get a mobile ticket?
Yes. The tour uses a mobile ticket.
Where does the tour start and end?
It starts at Zurich Bus station, Ausstellungsstrasse 5, 8005 Zürich, Switzerland and ends back at the same meeting point.
How big is the group?
The tour has a maximum group size of 27 travelers.
Can I watch cheese being made during the Schaukaserei visit?
The cheese stop is described as an experience focused on exhibitions and tastings, and it may not include live making the way a working factory tour would. The program emphasizes learning through displays about milk vats and aging cellars, plus sampling.


































